Frequently asked
How do I delete my account?
In the app, open Settings → Account → Delete account. Everything is deleted permanently: profile, rides, files, photos, comments and messages.
How do I hide where I live?
Settings → Privacy → Privacy zones. Add a zone around home or work (300 m is a good start). Parts of your rides inside a zone are hidden from everyone else, and the first and last 400 m of every ride are hidden by default.
How do I import a FIT or GPX file?
Tap + → Import file, use the share sheet from the Files app, or drag the file onto Whirr on your Mac. We keep the original file and show your device's own numbers.
I ride with a Garmin. How do I get my rides in?
Turn on Garmin Connect → Settings → Connected Apps → Apple Health, and allow Whirr to read cycling workouts. Garmin doesn't share the map with Apple Health, so to add it: on connect.garmin.com open the ride → ⚙ → Export Original, then share the file to Whirr. A Whirr data field for Garmin Edge that sends rides automatically is in beta.
Hammerhead or Wahoo?
Settings → Connections. Connect once and new rides sync automatically.
How do I report or block someone?
Tap ••• on any ride, comment, message, profile or club and choose Report or Block. We review reports within 24 hours. Blocking hides their content and stops them contacting you.
Why was my ride flagged?
E-bike rides aren't allowed, and efforts that look motorised are flagged and left off leaderboards. If we got it wrong, ask a club admin to clear the flag or email us.